Handling of Personal Information
1. Name of Business Operator
Kartz Media Works Co., Ltd.（株式会社カーツメディアワークス）
Frontier Yoyogi 4F, 1‑11‑2 Yoyogi, Shibuya‑ku, Tokyo 151‑0053, Japan
Representative Director: Takashi Murakami
2. Personal Information Protection Manager
Personal Information Protection Manager: Corporate Headquarters – Administrative Office
Tel: 03‑6427‑1627 Fax: 03‑6730‑9713
Email address: privacy@karz.co.jp
3. Purposes of Use of Personal Information
Purposes of use in connection with inquiries and requests for materials
To respond to inquiries and requests for materials.
4. Provision to Third Parties
Except in the cases listed below, we do not provide customers’ personal information to third parties.
- Where the individual’s consent has been obtained.
- Where required under laws and regulations.
- Where it is necessary for the protection of a person’s life, body, or property, obtaining the individual’s consent is difficult.
- Where it is especially necessary for improving public health or promoting the sound growth of children, and obtaining the individual’s consent is difficult.
- Where it is necessary to cooperate with a state organ, a local government, or a person entrusted by such entities in performing affairs prescribed by laws and regulations, obtaining the individual’s consent may impede the execution of such affairs.
- Where, for the smooth performance of our business, we entrust all or part of the handling of personal information to a contractor within the scope necessary to achieve the stated purposes of use.
5. Entrustment (Outsourcing)
For business operations, we may outsource a portion of our services to provide better services to customers. In such cases, we
select contractors recognized as handling personal information appropriately and exercise appropriate supervision over them.
6. Requests for Notification of Purpose of Use; Disclosure; Correction, Addition, or Deletion of Content; Cessation of Use or Erasure; Cessation of Third‑Party Provision; or Disclosure of Records of Third‑Party Provision (collectively, “Disclosure, etc.”)
A request for Disclosure, etc. may be made by the individual or the individual’s agent. Upon confirming the identity of the
customer, we will respond within a reasonable period and by the method specified. For details on how to make a request for
Disclosure, etc., please contact the “Personal Information Protection Manager” below.
Corporate Headquarters – Administrative Office (Person in Charge)
Tel: 03‑6427‑1627 Fax: 03‑6730‑9713
Email address: privacy@karz.co.jp
7. Voluntariness of Providing Personal Information
Providing personal information is voluntary. However, if you do not provide the necessary items, we may not be able to provide
the requested services properly.
8. Acquisition by Methods Not Easily Recognizable by the Individual
When you revisit our website, we obtain cookies to enable more convenient browsing of our website. These cookies do not
infringe your privacy and do not adversely affect your computer.
Publicly Available Matters Concerning Personal Information
1. Company
Kartz Media Works Co., Ltd.（株式会社カーツメディアワークス）
Frontier Yoyogi 4F, 1‑11‑2 Yoyogi, Shibuya‑ku, Tokyo 151‑0053, Japan
Representative Director: Takashi Murakami
2. Personal Information Protection Manager
Corporate Headquarters – Administrative Office
Tel: 03‑6427‑1627
3. Purposes of Use of Personal Information
Retained Personal Data
- Type of Information: Customer information
Purpose of Use:
• To respond to inquiries regarding various services.
• To handle membership registration for various services. - Type of Information: Business partner information
Purpose of Use:
• For business negotiations and operational communications, order placement/receipt, and billing/payment operations. - Type of Information: Community site member information
Purpose of Use:
• For the operation of the community site.
• For guidance and provision of information regarding the community site.
• For the provision of services on the community site. - Type of Information: Community site inquiry information
Purpose of Use:
• For handling and responding to inquiries. - Type of information: Recipient information collected via social media sites
Purpose of use: • For providing information about services.
- Type of Information: Employee information
Purpose of Use:
• For personnel and labor management, work management, health management, and security management. - Type of Information: Information on persons conducting recruitment interviews
Purpose of Use:
• For recruitment operations.
Data Other Than Retained Personal Data
- Type of Information: Customer information
Purpose of Use:
• For responding to entrusted (contracted) operations. - Type of Information: Personnel information of cooperating/partner companies
Purpose of Use:
• In cases where such cooperating company personnel information is obtained. - Type of Information: Recruitment applicant information
Purpose of Use:
• For recruitment operations with respect to applicants received via Hello Work (Public Employment Security Office), various job placement sites, and recruitment agencies.
4. Point of Contact for Complaints Regarding the Handling of Retained Personal Data
Kartz Media Works Co., Ltd.
Corporate Headquarters – Administrative Office (Person in Charge)
Frontier Yoyogi 4F, 1‑11‑2 Yoyogi, Shibuya‑ku, Tokyo 151‑0053, Japan
Tel: 03‑6427‑1627
5. Accredited Personal Information Protection Organizations
Note: These are not contact points for inquiries about our services.
(1) Japan Users Association of Information Systems (JUAS)
Accredited Personal Information Protection Organization Office – Complaint Consultation Desk
1‑13‑14 Tsukiji, Chuo‑ku, Tokyo (NBF Higashi‑Ginza Square)
Tel: 03‑6264‑1318
(2) Japan Institute for Promotion of Digital Economy and Community (JIPDEC)
Accredited Personal Information Protection Organization Office
Roppongi First Building, 1‑9‑9 Roppongi, Minato‑ku, Tokyo 106‑0032
Tel: 03‑5860‑7565 / 0120‑700‑779
6. Requests for Notification of Purpose of Use; Disclosure; Correction, Addition, or Deletion; Cessation of Use or Erasure; Cessation of Third‑Party Provision; or Disclosure of Records of Third‑Party Provision (“Disclosure, etc.”)
a) Where to Submit Requests for Disclosure, etc.
Corporate Headquarters – Administrative Office (Person in Charge)
Frontier Yoyogi 4F, 1‑11‑2 Yoyogi, Shibuya‑ku, Tokyo 151‑0053, Japan
Tel: 03‑6427‑1627
b) Forms Used for Requests for Disclosure, etc.
(1) Requests in writing: Use the “Request Form for Disclosure, etc. of Personal Information”
(2) Requests by telephone: Accepted only where identity can be verified.
Required information:
1) Name / Date of birth
2) Current address
3) Place of employment (for employees: employee number and department/affiliation)
c) Verification of Identity or Agency
Documents to submit, etc.
- “Request Form for Disclosure, etc. of Personal Information.”
- Identity verification documents (copy of one of the following):
• Driver’s license, passport, health insurance card, or certificate of residence ”juminhyo”. - If by an agent: a Power of Attorney)
– A power of attorney is required only when acting by an agent. Eligible agents are as follows:
• A statutory agent of a minor or adult ward;
• An agent authorized by the individual for the purpose of making the request for Disclosure, etc.;
• Where there is doubt as to the individual’s decision‑making capacity, a relative or a person equivalent thereto who actually cares for the individual.
d) Fees
A fee of 1,000 JPY (excluding tax), payable by postal fixed‑amount money order, is charged per request for Disclosure, etc. Please
enclose the fee together with the request documents when mailing them.
If it is determined that a ground for refusing disclosure prescribed by the APPI applies, fees already paid will not be refunded.
7. Security Control Measures
a) Organizational Security Control Measures
– We have established internal regulations concerning the protection of personal information and have developed a personal information protection framework, including appointing persons responsible for handling personal data, to ensure proper handling of personal data.
– We conduct periodic self‑inspections of the status of handling personal data and conduct internal audits by other departments or external parties.
b) Human Security Control Measures
– We execute confidentiality undertakings with all employees and provide periodic education on personal information protection.
– Matters concerning confidentiality of personal data are stipulated in our work rules.
c) Physical Security Control Measures
– In areas where personal data are handled, we manage entry/exit of employees and restrict equipment brought in, and implement measures to prevent viewing, etc., of personal data by persons without authority.
– We take measures to prevent theft or loss of equipment, electronic media, documents, etc., that handle personal data; and when carrying such equipment or media, including within the office, we implement measures to prevent personal data from being readily identified.
d) Technical Security Control Measures
– We implement access controls to limit, for each employee, the scope of personal data that may be handled.
– We have introduced mechanisms to protect information systems handling personal data from unauthorized access and malicious software from external sources.
e) Understanding of the External Environment
– Including, in relation to entrusted processing, we do not store personal data outside Japan.